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Dealer Return Receiving

Our Dealer Return Receiving System Processing

1. Verification/Appointment\"\\"\\"\"\"\"/

2. Schedule daily appointment for incoming  RMA.

3. Prepare manpower base on RMA/Total Pallets/Total Quantity

4. Receiving

5. Accept Load

   a) Take picture when open the container.
   b) Loading and check cosmetic damage, refuse to
 accept   the cosmetic damaged goods.
   c) Sign bill of lading on actuary received quantity.

6. Open Box

   a) Physical receiving count
   b) Fill out receiving report by RMA number.  Each bill of lading needs to be attached 
       with  all  RMA receiving report and packing list.  Original documents need to be
       turned in to the  Accounting Dept. on a daily basis.  Keep copy in the Shipping Dept.
       for future audits.

7. Sorting

   a) Sort all merchandise by model.
   b) All accessories separate by model.\"\\"\\"/\"

8. Daily Reports

    Daily receiving reports go to the manufactory and to the office manager

9. Moving

   a) All merchandise move to the warehouse following moving order.\"\\"\\\\"\\\\"/\\"\"
   b) All parts and accessory move to parts department

 

Services
Dealer Return Receiving
Refurbishing Service
LCD Panel & PC Board Repair
Nationwide Service Center Network
Warranty Claims Processing
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